Privacy Policy for 89php.com

1. Overview

1.1 89php.com ("we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses our Platform. This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of personal information in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and other applicable data protection regulations.

1.2 This policy applies to all users of the 89php.com website and mobile platform, including registered players, visitors who browse without registering, and individuals who contact our support team. It covers all personal data collected through any channel — online forms, live chat, email, and automated data collection technologies such as cookies.

1.3 We encourage you to read this Privacy Policy carefully and in full. If you have questions about how your data is handled, our support team is available 24/7 and can be reached at the contact details provided at the end of this document.

2. Personal Data We Collect

2.1 89php.com collects personal data that is necessary to provide our services, comply with legal obligations, and maintain the security of our platform. The categories of personal data we may collect include:

2.1 Identity & Contact Data

• Full legal name, date of birth, and gender;
• Email address, mobile number, and residential address (including city — Manila, Cebu, Davao, Quezon City, Makati, or elsewhere in the Philippines);
• Government-issued identification documents (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's licence, PRC ID);
• Selfie or live photo for identity verification purposes.

2.2 Account & Financial Data

• Username, encrypted password, and account preferences;
• Deposit and withdrawal history, transaction amounts in Philippine Peso (₱);
• Payment method details — GCash mobile number, PayMaya account, BPI, BDO, or Metrobank account information (we do not store full bank account numbers in plain text);
• Bonus and promotional activity records.

2.3 Technical & Usage Data

• IP address, device type, operating system, and browser type;
• Pages visited, game sessions played, session duration, and click-stream data;
• Geolocation data (country and region level) derived from your IP address;
• Cookies and similar tracking technologies (see Section 9).

2.4 Communications Data

• Records of your communications with our customer support team via live chat, email, or other channels;
• Feedback, survey responses, and any other information you voluntarily provide to us.

3. How We Collect Your Data

3.1 89php.com collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions;
• Automated technologies: Data collected automatically when you access the Platform, including cookies, web beacons, server logs, and similar technologies;
• Third-party sources: Data received from payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification service providers, fraud prevention agencies, and analytics partners — solely to the extent necessary to provide our services and comply with legal obligations.

3.2 We only collect personal data that is adequate, relevant, and limited to what is necessary for the purposes for which it is processed. We do not collect sensitive personal data (such as health information or political opinions) unless strictly required by law.

4. How We Use Your Personal Data

4.1 89php.com uses your personal data for the following purposes:

4.2 89php.com will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

5. Legal Basis for Processing

5.1 Under the Data Privacy Act of 2012 and applicable regulations, 89php.com processes your personal data on the following legal bases:

• Contract performance: Processing is necessary to fulfil our obligations to you under the Terms & Conditions, including account management and payment processing;
• Legal obligation: Processing is required to comply with applicable laws, including anti-money laundering regulations, PAGCOR licensing requirements, and age verification obligations;
• Legitimate interest: Processing is necessary for our legitimate business interests, such as fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights;
• Consent: Where we rely on your consent (e.g., for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6. Sharing Your Personal Data

6.1 89php.com may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• Payment processors: GCash, PayMaya, BPI, BDO, and Metrobank, to facilitate deposits and withdrawals;
• Identity verification providers: Third-party KYC service providers who assist us in verifying your identity and age;
• Fraud prevention and security services: Providers who help us detect and prevent fraudulent activity on the Platform;
• Analytics providers: Service providers who help us understand how the Platform is used, on an aggregated and anonymised basis where possible;
• Regulatory authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other competent Philippine government authorities, where required by law or court order;
• Professional advisers: Lawyers, auditors, and accountants, subject to professional confidentiality obligations.

6.2 All third-party service providers engaged by 89php.com are contractually required to process your personal data only on our instructions and in accordance with applicable data protection laws. They are not permitted to use your data for their own purposes.

6.3 In the event of a merger, acquisition, or sale of all or part of 89php.com's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

7. Data Retention

7.1 89php.com retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

7.2 As a general rule, account data and transaction records are retained for a minimum of five (5) years following account closure, in compliance with Philippine anti-money laundering regulations. KYC documents may be retained for longer periods where required by law.

7.3 Technical and usage data collected via cookies and analytics tools is typically retained for a shorter period, as described in our Cookie Policy (Section 9). Where data is no longer required, it is securely deleted or anonymised.

8. Data Security

8.1 89php.com implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers;
• Encryption of sensitive data at rest, including payment information and identity documents;
• Role-based access controls ensuring that only authorised personnel can access personal data;
• Regular security audits, penetration testing, and vulnerability assessments;
• Multi-factor authentication for administrative access to systems containing personal data;
• Incident response procedures to detect, report, and address personal data breaches promptly.

8.2 While 89php.com takes all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use a strong, unique password for your 89php.com account and to never share your login credentials with anyone.

8.3 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 89php.com will notify the National Privacy Commission (NPC) and affected individuals in accordance with the requirements of the Data Privacy Act of 2012.

9. Cookies & Tracking Technologies

9.1 89php.com uses cookies and similar tracking technologies to enhance your experience on the Platform, analyse usage patterns, and support security functions. A cookie is a small text file placed on your device when you visit our website.

9.2 We use the following categories of cookies:

• Strictly necessary cookies: Essential for the Platform to function correctly, including session management and security. These cannot be disabled.
• Performance and analytics cookies: Help us understand how players interact with the Platform so we can improve it. Data collected is aggregated and anonymised where possible.
• Functional cookies: Remember your preferences (such as language settings) to provide a more personalised experience.
• Marketing cookies: Used only with your consent to deliver relevant promotional content. You may opt out at any time via your account settings.

9.3 You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 89php.com Platform. For more information on managing cookies, refer to your browser's help documentation.

10. Your Data Rights

10.1 Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 89php.com:

• Right to be informed: You have the right to know what personal data we collect and how it is used — which is the purpose of this Privacy Policy;
• Right of access: You may request a copy of the personal data we hold about you;
• Right to rectification: You may request correction of inaccurate or incomplete personal data;
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to object: You may object to processing based on legitimate interest, including direct marketing;
• Right to data portability: You may request a copy of your data in a structured, commonly used, machine-readable format;
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

10.2 To exercise any of the above rights, please contact our Data Protection Officer at the email address provided in Section 13. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.

10.3 Please note that certain rights are subject to limitations. For example, we may be unable to delete data that we are legally required to retain, or data that is necessary to defend against legal claims.

11. Minors

11.1 89php.com does not knowingly collect, use, or disclose personal data from individuals under the age of 21. Our registration process includes age verification steps, and we conduct KYC checks to confirm eligibility. If you believe that a minor has provided us with personal data, please contact us immediately so we can take appropriate action.

12. Changes to This Privacy Policy

12.1 89php.com reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. The date of the most recent revision is always displayed at the top of this page.

12.2 Where changes are material, we will notify registered players by posting a prominent notice on the Platform or by sending an email to the address associated with your account. Your continued use of the Platform following notification of changes constitutes your acceptance of the revised Privacy Policy.

12.3 We encourage you to review this Privacy Policy periodically to stay informed about how 89php.com protects your personal data.

13. Contact & Data Protection Officer

13.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our Data Protection Officer:

89php.com Data Protection Officer
Email: [email protected]
Available: 24 hours a day, 7 days a week

13.2 You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels.